Frequently Asked Questions
How do I report a bug?
Join Discord and describe the issue: your device model, game version, and steps to reproduce it. You can post the bug report in the appropriate channel, or contact the developer directly if the issue may affect the global game balance. You can also reach the developer by email at support@pocketrogues.com
Is my progress saved to the cloud?
Progress is stored locally on your device, so uninstalling the game will delete all progress. Create an account and regularly back it up to the cloud to avoid data loss.
What is the difference between Free and Ultimate?
Pocket Rogues is the free version with the core experience. Ultimate includes expanded content and is available on both mobile devices and Steam.
How do I delete my account and data?
Send a deletion request to ethergaminginc@gmail.com. Full instructions are on the Account and Data Deletion page.
Lost Progress
Before deleting or reinstalling the game, make sure you have created an in-game account and saved your progress to the cloud. You can do this on the Settings screen in the Fortress.
Purchase Issues
You can request a refund from the store where you made the purchase (Google Play, App Store, or Steam).